Since the nearly 10,000 passenger service agents at American Airlines said in 2011 they wanted to vote on joining the Communications Workers of America (CWA), the airline has battled every step of the way. Now it says it is going to the U.S. Supreme Court to block the workers’ right to vote.
The 5th U.S. Circuit Court of Appeals last month rejected American’s bid to halt the election. The National Mediation Board (NMB) then set a date for the election—the third time the NMB has called for ballots only to run into American’s court challenges. Workers will begin a mail ballot election Dec. 4 to Jan. 15.
Also, with the busiest travel time of the year upon us, read about American's outsourcing of key passenger service agent positions across the country to low-paid contractors and how it will likely contribute to passenger delays during the holiday travel season.