They endured weekly mandatory captive audience meetings in the basement of their Lexington Avenue MetroPCS store, tight monitoring from management and even a visit from T-Mobile U.S. CEO John Legere and other top executives who trekked from Bellevue, Wash., headquarters to the Harlem store. But this week, the workers voted 7–1 to join the Communications Workers of America ( CWA ).
With a new website— TMobileWorkersUnited.org —workers at T-Mobile US are connecting with each other to build strength in their drive for workplace justice and respect.
Working with the Communications Workers of America ( CWA ), T-Mobile Workers United ( TU ) is an alliance of hundreds of call center representatives, retail associates and technicians who are standing up to discuss the issues and challenges they face at the new T-Mobile US, a merger of T-Mobile USA and MetroPCS.
T-Mobile, the telecom company that earlier this year closed seven call centers in the United States and shipped more than 3,300 jobs overseas, is running its remaining U.S. call center operations under what workers describe as a “ climate of tyranny ,” says Lothar Schroeder of German union ver.di , which represents workers at Deutsche Telekom, T-Mobile’s parent company. Schroeder spoke with Reuters .
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