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Showing blog posts tagged with call centers

T-Mobile US Workers Unite for Respect

T-Mobile Workers United photo.

With a new website—TMobileWorkersUnited.org—workers at T-Mobile US are connecting with each other to build strength in their drive for workplace justice and respect.

Working with the Communications Workers of America (CWA), T-Mobile Workers United (TU) is an alliance of hundreds of call center representatives, retail associates and technicians who are standing up to discuss the issues and challenges they face at the new T-Mobile US, a merger of T-Mobile USA and MetroPCS.

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T-Mobile Workers' Struggle to Gain a Voice on the Job Resonates Across the Globe

T-Mobile, the telecom company that earlier this year closed seven call centers in the United States and shipped more than 3,300 jobs overseas, is running its remaining U.S. call center operations under what workers describe as a “climate of tyranny,” says Lothar Schroeder of German union ver.di, which represents workers at Deutsche Telekom, T-Mobile’s parent company. Schroeder spoke with Reuters

 

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Here's a Bright Idea: Let's Bring Jobs Back to America

Having a stable job can completely change your life. Communications Workers of America (CWA) just released a new YouTube video, Insourced, featuring recently hired workers whose lives improved because they have call center jobs. CWA negotiated agreements with AT&T and US Airways that brought jobs back to the United States.

Watch the video in the post, and read more about the Call Center Worker and Consumer Protection Act at www.cwa-union.org/callcenterbill

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U.S. Secretary of Labor, Union Leaders and Workers Call on Congress to Bring Jobs Home

California labor activists call on Congress to Bring Jobs Home.

This is a cross-post from the California Labor Federation's blog, Labor's Edge, by Danielle Tipton. 

There is no issue more important in California and America right now than jobs. All of us know someone struggling to find one—you might even be struggling to find one yourself. So why is our tax money helping to ship jobs to other countries?

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Two Bills Would Help Bring Jobs Home

Bring Jobs Home

“We need to be exporting our products, not our jobs,” says Sen. Debbie Stabenow (D-Mich.) who, with Rep. Bill Pascrell (D-N.J.), recently introduced the Bring Jobs Home Act (S. 2884 and H.R. 5542). Union and community activists are building support for that bill, as well as the Call Center Worker and Consumer Protection Act (H.R. 3596), as part of the AFL-CIO’s Bring Jobs Home campaign.

Text JOBS to 235246 to get info and action alerts to help bring America's jobs home. (Message and data rates may apply.)

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AFL-CIO Kicks Off ‘Bring Jobs Home' Campaign

It's Time to Bring Jobs Home: http://www.aflcio.org/Get-Involved/Action-Center/Bring-Jobs-Home

In the past decade, 50,000 manufacturing sites closed and 6 million American jobs were lost because of outsourcing. Today, the AFL-CIO union movement launches the first of several nationwide Bring Jobs Home events, with an action near Master Lock's flagship factory in Milwaukee, Wis., which has been producing the iconic padlocks since 1921.

Last year, under a new contract between UAW Local 469 and Master Lock, the company brought jobs back from China—a move union members at Master Lock and around the country would like to see become a trend in American manufacturing.

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T-Mobile’s ‘Alter Ego’—Job Killer

You may have seen T-Mobile’s “Alter Ego” ad where a stylish young women in a big city luxury high-rise trades her chic designer party dress and high-fashion footwear for motorcycle leathers and boots. T-Mobile has an alter ego, too—job killer. This parody commercial from the Communications Workers of America (CWA) spells that out.

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AFL-CIO Joins Global Effort to Support Fair Union Elections at Atento Mexico

Teresa Casertano in the AFL-CIO Organizing Department’s Global Campaigns section sends us this report.

In a recent rally in Mexico City, representatives of communications and IT unions from around the world demanded the giant communications firm, Telefonica, end its efforts to block workers from gaining an authentic voice at the workplace. Larry Cohen, president of the Communications Workers of America (CWA), a longtime ally and partner of the Mexican telecom union, the Sindicato de Telefonistas de la Republica Mexicana (STRM), was among the global union leaders who led the march and spoke at the rally.

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